Returns & Refunds

We take pride in the quality and freshness of every product we ship. Because of the nature of our baked goods, we have specific guidelines in place to ensure every order meets our standards.

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Freshness Matters

Because our products are perishable and made fresh, we’re unable to accept returns once orders have shipped. However, if anything isn’t right, our team is here to make it right.

Need Help With Your Order?

If your order arrives damaged, incorrect, or you experience any issues, please reach out to our team—we’re here to help.

telephone-icon (813) 989-2722
telephone-icon info@samisbakery.com

If there’s ever an issue with your order, we’ll work with you to find a solution.

To help us assist you faster, please include:

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Your order number
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A brief description of the issue
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Photos (if applicable)
Real Baking.
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Shipped with Care

We carefully schedule and ship orders to help ensure freshness upon arrival. Once your order leaves our facility, delivery timelines are handled by the carrier.

Orders line-of-action from Other Platforms

If your order was placed through a third-party platform (such as Amazon or Walmart), please contact their support team directly for assistance.

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We’re Here To Help

We stand behind the quality of every product we ship. If your order arrives damaged or not as expected, we’ll work quickly to resolve the issue.